Optional module
Landlords answer their own questions, and cannot change anything
Giving clients a login usually means giving them a way to break something. This one has no write endpoints at all — not restricted ones, none.
How it works
The landlord receives a sign-in link by email. There is no password to choose, forget or reuse, and no user account on your system for anyone to administer. Following the link puts them into their own portal across seven tabs: overview, properties, leases with the full cheque schedule, statement with a monthly PDF, maintenance, legal cases and invoices.
It is read-only in the strict sense. The portal exposes no endpoint that writes data at all, so there is nothing for a landlord to change, whether by accident or otherwise. The only action available to them is signing out.
Your office controls access. A landlord cannot grant themselves entry — the most they can do is ask for their existing link to be sent again. Sign-in tokens are stored only as hashes, every query is bound server-side to that landlord, and record identifiers appearing in URLs are re-verified so one landlord can never reach another's records by editing an address.
Each section disappears cleanly if you have that module switched off. An office that does not use the legal module simply has no cases tab.
What you get
- Magic-link sign-in — no password, no user account
- Seven tabs: overview, properties, leases, statement, maintenance, cases, invoices
- The full cheque schedule for each lease
- A downloadable monthly statement PDF
- Strictly read-only — no write endpoints exist
- Sign-in tokens stored only as hashes
- Every query bound server-side to that landlord
- Record identifiers in URLs re-verified against ownership
- Office grants first access; landlords can only request a re-send
- Sections hidden automatically when a module is switched off
Questions
Is there a tenant portal too?
No. The portal is for landlords only. There is no tenant self-service portal in PropertyDesk today, and no online rent-collection gateway.
What if a landlord forwards their link to someone else?
Whoever holds the link can view that landlord's portfolio, in the same way that whoever holds an emailed statement can read it. The link is single-purpose and can be revoked by your office at any time, and because the portal is read-only there is nothing a recipient could alter. For landlords who want tighter control, do not enable portal access for them.
See the portal from a landlord's side
We will send you a link to a demo landlord's portal so you can see exactly what yours would see.
Book a demo